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ROADXPERT

Privacy Policy 

1. Introduction

Welcome to RoadXpert. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.roadxpert.co.uk and use our services, including accident management, car financing, car leasing, vehicle leasing, car insurance, injury claims, and car accident claims.

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By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our site or services.

2. Information We Collect

We collect different types of information to provide and improve our services effectively.

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2.1 Personal Information

When you interact with RoadXpert, we may collect personal details such as:

  • Full Name

  • Contact Information (Phone Number, Email Address, Mailing Address)

  • Driver’s License and Vehicle Information

  • Accident and Insurance Details

  • Banking or Payment Information (for financing and leasing services)

 

2.2 Non-Personal Information

We also collect non-personal data automatically when you visit our website, including:

  • IP Address and Browser Type

  • Device Information

  • Cookies and Tracking Technologies

3. How We Use Your Information

RoadXpert uses your data to:

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  • Provide and Improve Our Services – Process accident claims, financing, leasing, and insurance requests efficiently.

  • Communicate with You – Respond to inquiries, send updates, and provide customer support.

  • Process Transactions – Manage payments, refunds, and financing applications securely.

  • Enhance Security & Fraud Prevention – Detect and prevent unauthorized activities.

  • Marketing & Promotions – Send relevant offers and service updates (with your consent).

 

We will never sell or rent your personal data to third parties.

4. Sharing of Information

We may share your data with:

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  • Trusted Service Providers & Partners – Third parties assisting in accident management, financing, leasing, insurance, and legal claims.

  • Regulatory Authorities & Law Enforcement – When required by law to comply with legal processes or protect RoadXpert and our customers.

  • Business Transfers – If RoadXpert undergoes a merger, acquisition, or sale of assets, your data may be transferred to new ownership.

5. How We Protect Your Information

We implement strict security measures, including:

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  • SSL Encryption – Protects sensitive data during online transactions.

  • Restricted Access – Only authorised personnel can access your data.

  • Regular Security Audits – Ensuring compliance with data protection standards.
     

Despite our best efforts, no online system is 100 percent secure. If you suspect a security breach, please contact us immediately.

6. Your Data Rights

Under UK and EU data protection laws, you have the right to:

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  • Access Your Data – Request a copy of the personal data we hold about you.

  • Correct Inaccuracies – Update any incorrect or outdated information.

  • Request Data Deletion – Ask us to delete your personal data (subject to legal obligations).

  • Restrict Processing – Limit how we use your data in certain cases.

  • Object to Marketing – Opt out of promotional emails and communications.

 

To exercise these rights, contact us at: info@roadxpert.co.uk

7. Cookies & Tracking Technologies

RoadXpert uses cookies to enhance your browsing experience.

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  • Essential Cookies – Required for website functionality.

  • Analytics Cookies – Helps us understand visitor behaviour.

  • Marketing Cookies – Used for advertising and promotions.

 

You can manage cookie preferences via your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. RoadXpert is not responsible for their privacy practices. We encourage you to read their privacy policies before sharing any information.

9. Updates to our Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date. We recommend reviewing it regularly.

10. Contact Us

For any questions or privacy-related concerns, reach out to us at:


Email: info@roadxpert.co.uk
Phone: 07930075899
Website: www.roadxpert.co.uk

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By using RoadXpert’s services, you agree to this Privacy Policy.

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